Refund policy

The Shoe Plaza

We've all been there: a wall of shoes, an infinity of options. Your eyes scan over the seemingly endless grid of possibility, waiting for the right pair of shoes to pop into focus. This perfect set that suits the occasion at hand is within your grasp; but which one could it be? You're about to have a @the_shoe_plaza.

Our Philosophy  

We believe in the power of pleasing YOU, our educated customer. From offering a convenient shopping experience with the hottest brands in the business to the confidence of secure purchases at the best prices possible, our friendly customer service department will be with you every step of the way. We strive to ensure your complete satisfaction with every visit. We're continuously improving our high-grade technology, eye-pleasing graphic style, and smooth user interface so that you will return to shop with us every time with a smile. We're active & accessible on every social network there is. So connect & contact us anytime for exclusive sales. 

Industry Experience 

With over 50 years of selling only the finest footwear from the hottest brands the globe has to offer; we are pleased to deliver only the best in comfort, form, and functionality at the best prices anywhere on the Web. 

Customer Service 

We've all been there: a wall of shoes - an infinity of options. Your eyes scan over a seemingly endless grid of possibility, waiting for the right pair to pop into focus. The set of shoes that perfectly suits the occasion at hand is within your grasp. What about the price?  

Return Policy   

We do not offer free returns, our prices are priced so low so you can keep them rather returning them. All Returns being returned for reasons other than a defect or the incorrect item being received will be subject to a 15% restocking FEE. If shoes are returned not in their original condition or used they will be subjected to a 50% restocking fee.

Refund Policy

We offer a fast refund. Once we get the shoes back our typical refund takes anywhere from 24-48 hours upon receiving the item back . Once we issue a refund, it would take 3-5 days to show on your credit card.